{"id":12,"date":"2025-06-13T06:04:42","date_gmt":"2025-06-13T06:04:42","guid":{"rendered":"https:\/\/modeco.mywebwork.net\/?page_id=12"},"modified":"2026-06-18T22:52:48","modified_gmt":"2026-06-18T20:52:48","slug":"remboursements-reclamations","status":"publish","type":"page","link":"https:\/\/modeco-sklep.pl\/fr\/zwroty-reklamacje\/","title":{"rendered":"Retours et r\u00e9clamations"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>INFORMATIONS CONCERNANT LES R\u00c9CLAMATIONS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Si le produit achet\u00e9 est d\u00e9fectueux ou ne correspond pas \u00e0 la commande, vous pouvez d\u00e9poser une r\u00e9clamation dans le cadre de la garantie.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">La r\u00e9clamation doit \u00eatre envoy\u00e9e \u00e0 l'adresse de l'entreprise. Une r\u00e9clamation \u00e9crite doit \u00eatre jointe au colis.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Afin de garantir un traitement efficace de la r\u00e9clamation, le colis doit contenir :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>produit annonc\u00e9,<\/li>\n\n\n\n<li>formulaire de r\u00e9clamation rempli,<\/li>\n\n\n\n<li>la preuve d'achat ou les coordonn\u00e9es de la personne au nom de laquelle la commande a \u00e9t\u00e9 pass\u00e9e.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Dans un d\u00e9lai de 14 jours \u00e0 compter de la date de r\u00e9ception du colis contenant la marchandise d\u00e9fectueuse, nous examinerons la r\u00e9clamation d\u00e9pos\u00e9e et vous informerons des mesures \u00e0 prendre.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>RENVOYEZ LES ARTICLES ACHET\u00c9S<\/strong>:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>INFORMATIONS CONCERNANT LES RETOURS DE MARCHANDISES<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>Nous garantissons le droit de r\u00e9tractation du contrat et, par cons\u00e9quent, le retour des articles command\u00e9s, dans un d\u00e9lai de 14 jours \u00e0 compter de la r\u00e9ception du colis, sans avoir \u00e0 justifier de motif.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Le retour doit \u00eatre effectu\u00e9 en renvoyant, \u00e0 vos frais, le produit non d\u00e9sir\u00e9 \u00e0 l'adresse de l'entreprise<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Coordonn\u00e9es pour les retours et les r\u00e9clamations :<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODECO<br>Bia\u0142ystok 15-585, rue Zab\u0142udowska 41<\/p>\n<\/div>\n<\/div>\n\n\n<div class=\"woou-wrap\"><h2>Odst\u0105pienie od umowy<\/h2><p>Podaj numer zam\u00f3wienia i adres e-mail u\u017cyty przy zakupie.<\/p><form method=\"post\" action=\"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/pages\/12\" class=\"woou-form woou-lookup\" data-trp-original-action=\"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/pages\/12\"><p class=\"woou-field\"><label for=\"woou_guest_order\">Numer zam\u00f3wienia<\/label><input type=\"text\" id=\"woou_guest_order\" name=\"woou_guest_order\" value=\"\" required><\/p><p class=\"woou-field\"><label for=\"woou_guest_email\">Adresse \u00e9lectronique<\/label><input type=\"email\" id=\"woou_guest_email\" name=\"woou_guest_email\" required><\/p><p><button type=\"submit\" class=\"button woou-button\">Dalej<\/button><\/p><input type=\"hidden\" name=\"trp-form-language\" value=\"fr\"\/><\/form><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>INFORMACJE DOTYCZ\u0104CE REKLAMACJI Je\u017celi zakupiony towar jest wadliwy lub niezgodny z zam\u00f3wieniem mog\u0105 Pa\u0144stwo z\u0142o\u017cy\u0107 reklamacj\u0119 w ramach r\u0119kojmi. Reklamacja powinna zosta\u0107 dokonana na adres firmowy. Do paczki nale\u017cy do\u0142\u0105czy\u0107 pisemn\u0105 reklamacj\u0119. W celu sprawnego rozpatrzenia reklamacji, przesy\u0142ka powinna zawiera\u0107: W terminie do 14 dni od daty otrzymania przesy\u0142ki z wadliwym towarem, ustosunkujemy si\u0119 do&#8230;<\/p>","protected":false},"author":1940,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Modeco Sklep","author_link":"https:\/\/modeco-sklep.pl\/fr\/author\/modeco\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/users\/1940"}],"replies":[{"embeddable":true,"href":"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":2,"href":"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":8218,"href":"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/pages\/12\/revisions\/8218"}],"wp:attachment":[{"href":"https:\/\/modeco-sklep.pl\/fr\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}