{"id":12,"date":"2025-06-13T06:04:42","date_gmt":"2025-06-13T06:04:42","guid":{"rendered":"https:\/\/modeco.mywebwork.net\/?page_id=12"},"modified":"2026-06-18T22:52:48","modified_gmt":"2026-06-18T20:52:48","slug":"returns-complaints","status":"publish","type":"page","link":"https:\/\/modeco-sklep.pl\/en\/zwroty-reklamacje\/","title":{"rendered":"Returns and complaints"},"content":{"rendered":"<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>INFORMATION ON COMPLAINTS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If the goods you have purchased are faulty or not in accordance with your order, you can make a complaint under the warranty.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The complaint should be made to the company address. A written complaint should be enclosed with the package.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">In order to process the complaint efficiently, the parcel should include:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>the advertised product,<\/li>\n\n\n\n<li>a completed letter of complaint,<\/li>\n\n\n\n<li>proof of purchase or details of the person on whose behalf the order is placed.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Within 14 days of receipt of the faulty goods, we will respond to your complaint and inform you of the next steps to take.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>RETURN THE ITEMS YOU HAVE PURCHASED<\/strong>:<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\"><strong>INFORMATION ON RETURNS<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><br>We guarantee the right to withdraw from the Contract and, consequently, to return the goods ordered, within 14 days of receiving the parcel, without giving any reason.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Returns should be made by posting the unwanted product back to the company\u2019s address at your own expense<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Address details for returns and complaints:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">MODECO<br>Bia\u0142ystok 15-585 41 Zab\u0142udowska St.<\/p>\n<\/div>\n<\/div>\n\n\n<div class=\"woou-wrap\"><h2>Odst\u0105pienie od umowy<\/h2><p>Podaj numer zam\u00f3wienia i adres e-mail u\u017cyty przy zakupie.<\/p><form method=\"post\" action=\"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/pages\/12\" class=\"woou-form woou-lookup\" data-trp-original-action=\"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/pages\/12\"><p class=\"woou-field\"><label for=\"woou_guest_order\">Numer zam\u00f3wienia<\/label><input type=\"text\" id=\"woou_guest_order\" name=\"woou_guest_order\" value=\"\" required><\/p><p class=\"woou-field\"><label for=\"woou_guest_email\">E-mail address<\/label><input type=\"email\" id=\"woou_guest_email\" name=\"woou_guest_email\" required><\/p><p><button type=\"submit\" class=\"button woou-button\">Dalej<\/button><\/p><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>INFORMACJE DOTYCZ\u0104CE REKLAMACJI Je\u017celi zakupiony towar jest wadliwy lub niezgodny z zam\u00f3wieniem mog\u0105 Pa\u0144stwo z\u0142o\u017cy\u0107 reklamacj\u0119 w ramach r\u0119kojmi. Reklamacja powinna zosta\u0107 dokonana na adres firmowy. Do paczki nale\u017cy do\u0142\u0105czy\u0107 pisemn\u0105 reklamacj\u0119. W celu sprawnego rozpatrzenia reklamacji, przesy\u0142ka powinna zawiera\u0107: W terminie do 14 dni od daty otrzymania przesy\u0142ki z wadliwym towarem, ustosunkujemy si\u0119 do&#8230;<\/p>","protected":false},"author":1940,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_kad_blocks_custom_css":"","_kad_blocks_head_custom_js":"","_kad_blocks_body_custom_js":"","_kad_blocks_footer_custom_js":"","_kad_post_transparent":"","_kad_post_title":"","_kad_post_layout":"","_kad_post_sidebar_id":"","_kad_post_content_style":"","_kad_post_vertical_padding":"","_kad_post_feature":"","_kad_post_feature_position":"","_kad_post_header":false,"_kad_post_footer":false,"_kad_post_classname":"","footnotes":""},"class_list":["post-12","page","type-page","status-publish","hentry"],"acf":[],"taxonomy_info":[],"featured_image_src_large":false,"author_info":{"display_name":"Modeco Sklep","author_link":"https:\/\/modeco-sklep.pl\/en\/author\/modeco\/"},"comment_info":0,"_links":{"self":[{"href":"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/pages\/12","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/users\/1940"}],"replies":[{"embeddable":true,"href":"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/comments?post=12"}],"version-history":[{"count":2,"href":"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/pages\/12\/revisions"}],"predecessor-version":[{"id":8218,"href":"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/pages\/12\/revisions\/8218"}],"wp:attachment":[{"href":"https:\/\/modeco-sklep.pl\/en\/wp-json\/wp\/v2\/media?parent=12"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}